Writing in Health Care Administration
Health Care Administration is a fantastic field for someone who loves health care, but hates the physical blood and guts, which the majority of health care fields entail. Health Care Administration is the business side of health care. The field of Health Administration combines management with allied health. The Administrators manages the economics which are necessary for the deliverance of effective health services. They work in almost every situation that health care may be needed, which may include: schools, clinics, the health department, health insurance companies, or the hospital. The specific career that I desire to work in is directing hospital services via a pediatric ward in the hospital. Health Care Administrators do not on a day to day basis conduct extensive writing. The most common day to day writing Administrators conduct is through e-mails; they also quite often prepare memos and business letters during specific times when the issues either need to be addressed or after they have been dealt with as an informative basis. Furthermore, all three of these types of writings are unique and have their own style and guidelines that the Administrator is required to remember and uphold.
The most common kinds of writing in Health Care Administration are e-mails, memos, and business letters (Miller and Jones). An e-mail is simply electronic mail. E-mails are used when direct and slightly informal communication needs to occur between the administrator and someone else. I have learned from job shadowing that the situations in which the administrator would use an e-mails would be for simple communication between themselves and someone else. The communication can either be a question, or a simple statement or contain a more complex dialectic, the choice is up to the administrator. A memo resembles an e-mail but tends to be longer and quite more formal. A memo is used by an administrator when a problem and/ or solution, or a specific task or assignment needs to be addressed to another employee (Perkins). A business letter is an extremely formal form of communication that the administrator will typically use only when needing to speak to someone in a higher position. A business letter may also be about something of severe importance (Angeli and Brizee). E-mails, memos, and business letters are all three different types of writing that require their own style and context. An administrator uses e-mails more often than a memo or a business letter just because it is quicker, however, if needed they must be able to prepare a memo or a business letter when either document is required (Ho). Knowing every detail for each of these business communication outlets is imperative when being a Health Care Administrator. With every type of writing, whether it be an e-mail, a memo, or a business letter that a Health Care Administrator must prepare they must remember why they are writing the document. “You should take time to consider the purpose of your document in order to determine how you should express the message you wish to convey” (Driscoll). The characteristics of the most common writings are: length, style, tone and format (Driscoll). However, along with those characteristics, the most important feature of all types of professional writing is to be confident. In the article about the tone of business writing, Dana Driscoll stated, “You can feel confident if you have carefully prepared and are knowledgeable about the material you wish to express… As you prepare (professional) documents, you want the reader to do as you ask or to accept your decision. In order to make the document effective, you must write confidently’. I have learned from firsthand experience that e-mails are typically short to moderate in length. E-mails also tend to stay within 2 to 5 sentences. The subject line is a very important detail of an e-mail. The subject lets the receiver know what the e-mail contains...
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Perkins, Courtnay . "Welcome to the Purdue OWL." Purdue OWL: Memos. N.p., 24 Sept. 2010. Web. 5 Feb. 2014. .
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