St Therese MTC Colleges-Magdalo Site
Ms Lourdes Castigador
(BS MAR E 2-5)
EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF FILIPINOSEFARERS AND THEIR ATTITUDE TOWARDS WORK ENVIRONMENT
Work environment is a central component in the life of a productive human being. Work environment offers a number of experiences through which a person evaluates the many years of his best life spent in working. The way a person sees and reacts to a work environment, however, can be associated to certain factors. Aamodth and Raynes (2001) described that factors like heredity, external environment, and person-situation interaction influence the personality of a person. The relationship between personality and attitude has been a subject of many researches and discussions in the various sectors of the society. According to the IBS Center for Management Research (2010), an individual’s personality is the way in which he views and understands himself, and the way in which he interacts with people. However, it is the person’s attitude that enables him to adapt to a given environment. From this perspective, it can be said that the attitude of a person may have bearing on his emotional intelligence and personality. Pertirdes, Pita, Kokkinaki (2007) described this connection whenthey pointed out that self-report emotional intelligence measures and personality measures converge because they both intend to measure personality traits.
Concepts and theories about attitude and traits of a person have been the subjects of many discussions and views of previous authors. According to Daniel Goleman (1998) emotional intelligence or ‘EQ” or “EI” is a collection of skills which fall into four quadrants such as follow: (1) self-awareness , which comprised emotional self-awareness, accurate self-assessment and self-confidence; (2) self- management, which comprised self-control, trustworthiness, conscientiousness, adaptability, achievement orientation and initiative; (3) other awareness, which comprised empathy, organizational awareness and service orientation; and (4) social skills, which comprised teamwork and collaboration,developing others, influence, communication leadership, and conflict management. Goleman’s (1998) theory was described by Goldsmith (2009). She explained that emotional intelligence refers to that ability of a person to recognize his owns emotion and to understand what's causing them, and reflect on them for the sake of emotional and intellectual growth. The idea is that people who are emotionally intelligent are able to maintain positive mental states because of their ability to manage their emotions. His research disclosed that high performers had stronger relationship skills than average performers. A person's attitude represents how they feel or their state of mind about something. Many features of working in an organization can cause a person to have a poor attitude about their jobs and organizations. Some people adopt a poor attitude because they often resent their environment no matter what is going on around them. Some people feel poorly about themselves, which affects their attitude about their environment, as well. In contrast, some people work hard to keep a positive attitude. These people often have better overall health and can effectively address major challenges in the workplace, as well (retrieved from http://managementhelp.org/personalwellness/improving-attitude.htm, July 2007). The tolerance of a person to a stressor depends on how he reacts to it. It means that some stressors may bring serious implications to one person but not necessarily to others. Thus, individuals appear to differ in the extent to which they are susceptible or tolerant to stress. At work, a person may encounter stress due to conflicting role in a given assignment, ambiguity or instructions, overloading, work...
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