PADM 564 MJ Summer 1 2014 Final Assign

Topics: Homelessness, Supportive housing, Management Pages: 12 (965 words) Published: November 16, 2014


Public Administration 564
Performance Appraisal
Final Assignment
Date Due: June 25, 2013

Name: Melissa Jimenez

1. Based on the strategic planning involving the Implementation Model for Permanent Supportive Housing, a series of Strategic Goals, Objectives, and Measures were developed. Using the following template for the organizational level, place the Goals in their appropriate scorecard Perspective, the Objectives in their appropriate Goals, and Measures in appropriate Objectives.

2. Develop a cascaded performance review scorecard for each of the three position positions descriptions found in Appendix A, matching specific duties to Perspectives, Goals, Objectives, and Measures. Use the template below.

Supervisor Intervention PROGRAM – pERMANENT SUPPORTIVE HOUSING Specific Duty
Perspective
Strategy
Objective
Measures
1. Coordinates the work of assigned team, including the provision of direction, monitoring performance, and participating in staff performance evaluations. Employee Learning & Growth

Improve Staff Training

Begin annual training in the Implementation model

Number of staff members completing required annual training on time

Specific Duty
Perspective
Strategy
Objective
Measures
2. Responsible for transfer of cases to other units or agencies.

Internal Process
Improve response to client needs

Form collaborative relationships with other Cleveland Network for the Homeless members who might be able to take over provision of some of the specialized services Number of services transferred to Cleveland Network for the Homeless member organizations

Specific Duty
Perspective
Strategy
Objective
Measures
3. Identifies staff training needs and responsible for making recommendations to the Program Director.

Employee Learning & Growth

Improve Staff Training
Revise and align job descriptions, core competencies, and performance evaluations for each position Number of revised performance evaluations including strategic measures and core competencies

Specific Duty
Perspective
Strategy
Objective
Measures
4. Recommends to Program Director changes or that would improve service delivery and implements changes in programming as indicated.

Internal Process

Reduce Staff Travel Time
Implement the use of netbooks for community based workers
Proportion of staff regularly using netbooks

Specific Duty
Perspective
Strategy
Objective
Measures
5. Responsible for continuity of care in the provision of comprehensive services and coordinates communication with other service components of UNION MISSION and outside agencies involved with UNION MISSION clients.

Internal Process

Improve Response to Client Needs
Form collaborative relationships with other Cleveland Network for the Homeless members who might be able to take over provision of some of the specialized services Number of services transferred to Cleveland Network for the Homeless member organizations

Specific Duty
Perspective
Strategy
Objective
Measures
6. Coordinates training activities with the agency Staff Development and/or Clinical Consultants.

Employee Learning & Growth

Improve staff training
Staff will complete required annual training in a timely manner Number of staff members completing required annual training on time

Specific Duty
Perspective
Strategy
Objective
Measures
7. Responsible for providing field instruction for students of his/ her respective professional discipline as opportunities permit.

Customer
Increase Consumer Functioning
Increase time spent in the community
Proportion of time spent in community-based contacts by peer counselors

Therapist/Case Manager
Specific Duty
Perspective
Strategy
Objective
Measures
1.    Assumes primary responsibility for delivery of therapy and case management services to assigned caseload.

Specific Duty...
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