Interpersonal Relationships In Health Care
Effective communication is a process of sharing information two ways. There is a sender and a receiver. The message presented must be easily understood by the receiving party. Effective communication in the workplace begins with information sharing between the company employees and can contribute to the success of the company. Communication can be a multifaceted process involving the exchange of many types of information. Effective communication is essential in the health care industry because the health and welfare of others is the central focus. Communication between staff members will make a big difference in the quality and consistency of care given. Everyone must be on the same page and communicate with one another in order to keep continuous care for the patients.
Communication that reveals shared values and shows common commitment to organizational goals and patient care, enables coworkers to work together and sustain productive relationships. Lack of communication can cause miscommunication and misinformation, insensitivity, unrealistic and unfulfilled expectations, and dissatisfaction. Trust is needed between the patient and their caregivers in order for the patient to feel comfortable and safe.
Collaborative and supportive communication is being able to communicate with one another in a way that promotes trust and integrity. It helps you to connect with your employees, patients, coworkers, and family members. Description, problem orientation, spontaneity, empathy, equality and provisionalism help with collaborative communication much more so than defensive communication. When someone communicates in a defensive way, it puts everyone on guard. It almost puts a wall up between employers and employees. Defensive communication can make employees feels as if the "boss" is superior to them and makes it hard to be able to approach leadership with questions...
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